The Mission Inn FAQ
Get All Your Questions Answered
Planning a visit to The Mission Inn Hotel & Spa in historic downtown Riverside, California? You’re in the right place! Here you’ll find answers to the most common questions about our location, check-in times, parking options, dining experiences, spa services, and event offerings. Whether you’re booking a stay, reserving a table, or exploring our iconic property, this page is designed to make your experience effortless.
If you don’t see what you’re looking for, our team is happy to assist—call us at (951) 784-0300.
Where is The Mission Inn Hotel & Spa located?
We are located in the heart of historic downtown Riverside, California at 3649 Mission Inn Avenue, Riverside, CA 92501.
What are the check-in and check-out times?
Check-in begins at 4:00 PM, and check-out is at 11:00 AM. Presidential Suites Check-in begins at 4:00PM and Check-out is at 12:00PM.
Is parking available?
Yes, valet parking and self-parking options are available for hotel guests and visitors. Parking rates may vary by event and season.
Is the hotel pet-friendly?
No, unfortunately we only accept service animals.
How can I modify or cancel my reservation?
You may modify or cancel your reservation by contacting our Reservations Department directly at (951) 784-0300 or through your booking confirmation link.
Do you require a deposit at check-in?
Yes, a refundable security deposit is required upon check-in for incidentals. Credit Card deposits are $100 a night.
When should I expect my security deposit back?
Depending on your credit card company or back it can take 7-10 business days to be released.
Are there any resort or facility fees?
A daily resort fee applies, which includes access to the fitness center, pool, and other amenities.
What dining options are available on property?
Enjoy a variety of dining experiences, including:
- The Mission Inn Restaurant – classic California cuisine
- Las Campanas – authentic Mexican dining
- Duane’s Prime Steaks & Seafood – award-winning fine dining
- Bella Trattoria – Italian café and wine bar
- Casey’s Cupcakes – gourmet cupcakes and desserts
Do I need reservations for dining?
Reservations are highly recommended, especially for weekends and holidays.
How can I book a treatment at Kelly’s Spa?
Appointments can be made by calling (951) 784-0300 or visiting our website kellysspa.com
Is the spa open to non-hotel guests?
Yes, Kelly’s Spa welcomes both hotel guests and day visitors with spa reservations and for card members.
What amenities are included with a spa visit?
Spa guests enjoy access to the heated pool, Jacuzzi, eucalyptus steam room, and relaxation lounges.
Is there a membership for Kelly’s Spa?
Yes, Kelly’s Spa has a three tiered membership that offers access to the pool, steam room, special discounts, and monthly services.
Do you offer tours of the hotel?
Yes, guided Historic Tours are offered weekly and share the rich history and stories behind The Mission Inn’s architecture and art.
Can I host an event or wedding at The Mission Inn?
Absolutely! Our award-winning event and wedding venues offer breathtaking backdrops and full-service planning. Contact our Events Department for details. events@missioninn.com
When is the Festival of Lights?
The Festival of Lights typically runs from late November through early January. Specific dates and event details are announced each fall.
Is The Mission Inn open to the public for dining and tours?
Yes, the public is welcome to dine, visit the shops, and join our tours, even without a hotel stay.
Who should I contact for more information?
Please call (951) 784-0300 or visit www.missioninn.com for additional details.